Now that “old man winter’ is gone, and summer is at our door, many of us are making exciting plans for summer road trips. It’s important that you don’t neglect taking care of any necessary maintenance or auto repairs before you hit the road! To make sure that going to an auto repair shop is not a fearful experience, make sure that you and your mechanic are speaking the same language in terms of labor, warranty, parts, and repairs.
To reduce surprises with regard to the cost and time required for an auto repair, here are four tips to help you communicate effectively with your mechanic. By knowing the correct terminology about auto repairs, you will better understand the details of your expected auto repair.
1. Don’t be afraid! Ask your mechanic to explain the auto repair simply, or in layman’s terms. Your mechanic should also ask you questions about what you expect.
2. Don’t be in a hurry! Take your time at the auto repair shop so that you are sure to get a correct diagnosis. This will help prevent many misunderstandings as to knowing exactly what needs to be done. Often, an on-the-spot, off the cuff, diagnosis may be incorrect and waste both yours and the mechanic’s valuable time.
3. Don’t forget to leave a contact number and be available! Make sure that your mechanic knows you want to be called and informed of the problem, course of action, and cost, before any actual work begins. Ask the mechanic to call you if there are any new discoveries or change in plans during the repair process.
4. Ask questions! Make sure you have an understanding of the auto repair shop policies in terms of labor rates, guarantees, warranties, and acceptable methods of payment. The more questions you ask, the more satisfied you will be with the service performed on your vehicle.
Getting ready for that long awaited for summer road trip can be exciting, especially knowing that your vehicle is ready to get your destination quickly and safely!
Need quality auto repairs? Contact our ASE Certified Technicians at Clausen Automotive by calling (608) 221-8321 or go on-line at http://clausenautomotive.com for more information about auto repair services. Since 1975, our family-owned auto shop has proudly served vehicle owners in Madison, WI, and the surrounding communities.